Your Rights as a Patient

Your hospitalization does not take away your dignity, your individuality or your right to be treated as a responsible individual capable of making decisions concerning your own life.

You have the right to:

be treated with consideration and respect. You and your family shall be treated with courtesy, fairness and understanding. At our hospital we do not discriminate on the basis of race, religion, ethnic origin, culture, social status, gender, sexual orientation or health status.
insist on having your information kept private. Medical records and information discussed among health professionals will be treated with similar respect for confidentiality.
access your medical file upon request unless that exceptionally, the treating physician believes it is not in your best interest at the moment.
be free from inappropriate intrusion. Treatments, examinations and personal care will be conducted in a manner that respects your dignity and privacy.
be informed by the physician in charge of your care concerning your diagnosis, your treatment and your prognosis. The information should be given clearly and in easily understood terms.
receive from the attending physician, the necessary information to authorize the use of any technique or course of treatment required for your care. You also have the right to know the name of the person responsible for the use of such technique or treatment.
refuse to be cared for, but this, within the limits stipulated by the law. You also have the right to be informed of the probable consequences of such a decision on your health.
share your comments or file a complaint with the appropriate authorities or with our Public Relations personnel.